Refund Policy

Thank you for choosing our products and services. We take customer satisfaction very seriously, and we want you to be completely satisfied with your purchase. If you're not satisfied for any reason, we offer a refund under the following conditions:

1. Eligibility

1. Our refund policy applies to all subscription plans purchased through our website or authorized resellers.
2. To be eligible for a refund, you must request the refund within 30 days of your initial subscription purchase.
3. We offer refunds for the first month of your subscription only. After the first month, we do not offer refunds for any reason.
4. Refunds will not be granted if we determine that you have violated our Terms of Service or Acceptable Use Policy.
5. We reserve the right to refuse refunds for any reason, including but not limited to suspected fraud or abuse of our products or services.

2. Refund Process

1. To request a refund, please contact our customer support team at support@chikirisoft.com
2. You will need to provide your order number and a reason for the refund request.
3. Once we receive your request, we will review it and issue a refund if it meets our eligibility criteria.

3. Refund Methods

1. Refunds will be issued to the original payment method used for the purchase.
2. Depending on your payment method, it may take several days for the refund to appear on your account.

4. Cancellation Policy

1. If you request a refund, your access to the product or service will be immediately revoked.

5. Limitations

1. We reserve the right to refuse refunds for any reason, including but not limited to suspected fraud or abuse of our products or services.
2. We reserve the right to modify or update our refund policy at any time without notice.

6. Contact Information

If you have any questions or concerns about our refund policy, please contact us at support@chikirisoft.com.